Small business accounting software company Xero and global payments network and shopping platform Klarna announced this week that they have teamed up.
The deal is essentially a distribution partnership for Klarna, which will help Xero’s small businesses clients accept buy now, pay later (BNPL) payments from their consumers. Xero small business customers in all regions except Australia can offer Klarna at checkout as a payment option, providing a credit card alternative while still getting paid for the goods or services up front.
“We know that maintaining a healthy cash flow is critical to a successful business, and offering more ways to pay supports increased business growth and getting paid faster,” said Xero SVP Payments & Ecosystem Bharathi Ramavarjula. “In fact, our recent research report shows that if a business doesn’t offer customers their preferred way to pay, they are prepared to take their business elsewhere. By enabling our customers with more ways to pay, including Klarna, we can help them retain customers and increase their revenue.”
Klarna’s BNPL tools include a four-payment, interest-free installment plan, a 24-month financing option, and a pay-in-30 day option. Before a customer makes their purchase, Klarna verifies their eligibility and offers transparent terms of the payment. Once the purchase is made, the company follows up with reminders to help ensure that shoppers stay current on their payments. According to Klarna, 99% of the financing is repaid and 40% of orders placed are repaid early.
The partnership has the potential to provide BNPL capabilities to small businesses that would normally not be able to offer flexible payments or financing. By offering a more flexible payment option, these businesses have the potential to close more larger-ticket deals. It also has the potential to help businesses maintain healthy cash flow, as merchants using Klarna will receive the payment up front.
“This partnership brings Klarna’s flexible payment options to micro businesses of all kinds so business owners can get paid on time and their customers can choose how and when to pay,” said Klarna Chief Commercial Officer David Sykes. “This includes businesses where gardeners and landscaping services using Xero can now offer a Klarna BNPL payment option, plumbers and heating engineers using Xero can fix their customers’ boilers and let them spread the cost while small businesses involved in the construction industry could spread the cost of smaller projects over three interest-free installments.”
Both Klarna and Xero have been in the fintech news cycle in recent months for different reasons. Last month, Klarna unveiled plans to cut its workforce in half in favor of AI-driven productivity. And earlier this month, Xero announced plans to acquire collaborative reporting tool Syft Analytics.
Photo by Andrea Piacquadio
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Conclusion
In conclusion, the partnership between Xero and Klarna represents a significant step forward for small businesses looking to offer more payment options to their customers. By integrating Klarna’s BNPL capabilities into Xero’s platform, small businesses can now provide a more flexible payment experience, potentially increasing revenue and closing more large-ticket sales.
The collaboration also addresses the importance of maintaining healthy cash flow for small businesses, as getting paid upfront can significantly impact their financial stability. With Klarna’s tools like installment plans and financing options, businesses can cater to a wider range of customers and enhance their overall payment experience.
Overall, this partnership highlights the ongoing innovation in the fintech industry and the value of strategic collaborations in driving business growth. As both Xero and Klarna continue to make waves in the industry with their respective offerings, it is clear that the future of financial services is focused on providing more flexibility and convenience to businesses and consumers alike.
