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One of the latest developments in the payments space, Refunds-as-a-Service, promises to bring innovation to an area of customer experience – refunds – in which more than a trillion dollars of value are exchanged every year.
In today’s Streamly interview, Jeremy Balkin, Founder and CEO of TodayPay, talks with me about his path from a Managing Director at J.P. Morgan to the launch of his refunds-as-a-service startup. Balkin explains the inspiration behind the decision, the company’s progress to date, as well as TodayPay’s upcoming direct-to-consumer product launch.
“We’re the world’s first dedicated refund payment network. It’s an alternative payment method for both merchants and consumers to receive refunds. We’re pioneering a category we like to call refunds-as-a-service, serving merchants, marketplaces, insurers, issuers, and consumers to get a better refund experience.”
A finalist in the “Top Emerging Fintech” category of the 2024 Finovate Awards, TodayPay enables merchants to offer their customers instant refunds over a variety of payment choices, including cashback. A pioneer in the field of Refunds-as-a-Service, TodayPay is part of the Visa Fasttrack program.
Before launching TodayPay, Jeremy Balkin was a Managing Director for J.P. Morgan in New York City where he led fintech innovation and corporate development in the payment space.
Photo by Andrea Piacquadio
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