rewrite this title and make it good for SEOServiceNow, Inc. (NOW) Q4 2024 Earnings Call Transcript

ServiceNow, Inc. (NYSE:NOW) Q4 2024 Earnings Conference Call January 29, 2025 5:00 PM ET

Company Participants

Darren Yip – Group VP, IR & Market InsightsWilliam McDermott – Chairman & CEOGina Mastantuono – CFOAmit Zavery – President, Chief Product Officer & COO

Conference Call Participants

Kash Rangan – Goldman SachsMark Murphy – JPMorganSanjit Singh – Morgan StanleyMatthew Hedberg – RBC Capital MarketsBrad Sills – Bank of AmericaSamad Samana – JefferiesMichael Cikos – Needham & CompanyDerek Wood – TD Cowen

Operator

Ladies and gentlemen, thank you for standing by. My name is Abby, and I’ll be your conference operator today. At this time, I would like to welcome everyone to the ServiceNow Fourth Quarter 2024 Earnings Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers’ remarks, there will be a question-and-answer session. [Operator Instructions]

And I would now like to turn the conference over to Mr. Darren Yip, Group Vice President of Investor Relations and Market Insights. You may begin.

Darren Yip

Good afternoon, and thank you for joining ServiceNow’s fourth quarter 2024 earnings conference call. Joining me are Bill McDermott, our Chairman and Chief Executive Officer; and Gina Mastantuono, our President and Chief Financial Officer. During today’s call, we will review our fourth quarter 2024 results and discuss our guidance for the first quarter and full year 2025.

Before we get started, we want to emphasize that the information discussed on this call, including our guidance is based on information as of today and contains forward-looking statements that involve risks, uncertainties and assumptions. We undertake no duty or obligation to update such statements as a result of new information or future events. Please refer to today’s earnings press release and our SEC filings, including our most recent 10-Q and