rewrite this title Cisco and Zoom on Why Certified Hardware Changes Everything for the Agentic Workplace – UC Today

At InfoComm 2026 in Las Vegas, UC Today’s Marcus Law caught up with Espen Løberg, VP and GM for the Collaboration Devices business at Cisco, and Jeff Smith, Head of Product, Workplace at Zoom, to discuss the launch of Cisco Devices for Zoom Rooms and what it means for enterprise customers.

The conversation covers what drove the partnership forward, what a Zoom-standardised organisation actually gains from running Zoom Rooms on Cisco hardware, and how Cisco’s device intelligence, including its edge AI capabilities developed with NVIDIA, its ThousandEyes network diagnostics, and its Workspace Advisor platform, extends into Zoom deployments for the first time.

Løberg and Smith also reflect on the customer demand that brought the two companies to this point, with Løberg explaining what the expanded partnership means for the broader workplace:

“It also goes beyond what they can do now in their meeting rooms. It’s about what they can now do across their workplace, the other outcomes they can unlock with Cisco devices, built on top of the Cisco network, the Cisco Assurance capabilities, Cisco Spaces, Cisco Cloud Control.”

Smith adds that the move was a direct response to what customers were asking for:

“What we saw was a lot of customer demand for a solution where we could have a full Zoom Meetings experience on Cisco devices. They wanted us to take the next step and really deliver that full Zoom Rooms experience on the highest quality hardware that we could provide.”