The CrowdStrike outage greatly impacted not only airlines but also various sectors in healthcare and hospitality. San Jose State Professor Ahmed Banafa explains that the outage affected many more people than a typical IT failure impacting just one company. He notes that fixing the issue requires manually deleting a malicious file from thousands of computers, a process that could take weeks.
With systems compromised, hackers can take advantage of this situation by creating phishing emails along with fake research and websites to gain access to affected parties. When asked how individuals could keep their computers safe, Banafa emphasized thinking before clicking and only using help directly from Microsoft and CrowdStrike.
In addition, Banafa notes that no one questions a software update, and as a result, 8.5 million devices suffered this outage. This incident may prompt Microsoft to reconsider its relationship with CrowdStrike due to the negative publicity.
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