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Fintech solutions provider Tavant unveiled its TOUCHLESS AI Mortgage Origination Suite this week. The technology enables the end-to-end, AI transformation of the mortgage origination process from initial lead to funded loan. TOUCHLESS offers a full suite of modules to upgrade existing LOS and POS via Agentic AI assistants, AI-powered document analysis, AI-assisted underwriting, and an Agentic AI architecture that dynamically personalizes workflows, loan products, and programs. The result is a solution that enhances the borrower experience, boosts lead conversion, reduces origination costs, and compresses cycle times.
“TOUCHLESS now allows any lender to rapidly transition into the era of AI,” Tavant Head of TOUCHLESS Mohammad Rashid said. “The industry’s promise of seamless borrower experience and lower origination cost has often fallen short. The TOUCHLESS AI suite allows lenders to rapidly wrap their LOS and POS to unlock higher borrower satisfaction, increased loan volumes, and dramatically lower origination costs. It’s time for the industry to truly move forward and bring the full power of AI to borrowers and employees.”
TOUCHLESS leverages Tavant’s MAYA, an intelligent AI assistant that provides borrowers, loan officers, and underwriters with personalized, real-time support and feedback through the entire application process. MAYA helps guide borrowers through complicated questions, and notes when applicants hesitate in the process in order to step in and assist. MAYA explains the differences between mortgage products and programs and responds around the clock to leads from digital sources.
Combined with TOUCHLESS AI-powered document analysis, data consistency checks, automated conditions clearing, and Policy-as-Code underwriting, MAYA also helps boost underwriter productivity. Mortgage originators that have piloted the product have reported 12x gains in underwriter productivity, and reductions in overall operational costs of 60%.
“With the introduction of our Intelligent AI Assistant, MAYA is redefining the mortgage origination experience,” Rashid added. “MAYA is human-like and can address any questions and concerns borrowers have and deliver real-time personalized guidance throughout the application process, helping them navigate each step with clarity and confidence. This reduces application errors and abandonment rates, accelerates loan processing, and empowers borrowers and lenders alike with seamless, hyper-personalized support—ultimately saving time and lowering costs for everyone involved.”
Founded in 2000 and headquartered in Santa Clara, California, Tavant demoed its AI-powered loan origination technology at FinovateSpring 2025 in San Diego. At the conference, the company showed how generative AI, voice-enabled conversational AI, and advanced data security enable Tavant’s LO.ai to lower sales costs, increase lead conversion, and ensure regulatory compliance.
Tavant’s new product news comes just days after the company announced that it had earned a place in the top 100 of the 2025 IDC FinTech Rankings. This year marked the seventh consecutive time that Tavant has been highlighted by the IDC.
“Being recognized for the 7th consecutive year is humbling and reaffirms our relentless drive to push AI boundaries and deliver measurable outcomes for our clients,” Tavant President Hassan Rashid said.
Tavant’s technology powers one in three US mortgage loans, and enables 3.5 million lending applications and 33 million lending transactions. More broadly, the company offers technology solutions in a wide variety of industries beyond fintech, including manufacturing, agtech, and media. With customers in North America, Europe, and Asia, Tavant has users of its technology in more than 150 countries. Sarvesh Mahesh is CEO.
Photo by Tierra Mallorca on Unsplash
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