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AI debt collection startup Murphy raised $15 million in pre-Seed and Seed funding to scale its autonomous, multilingual AI agents that help organizations recover hard-to-collect debt across sectors like banking, BNPL, utilities, and healthcare.
Murphy differentiates itself with agentic AI that offers human-like, behavioral, and empathetic voice interactions that operate 24/7 in over 30 languages.
Murphy plans to use the new capital to expand into the US, grow its team, and further disrupt the $300 billion global collections industry.
Debt collection startup Murphy announced this week that it closed $15 million in pre-Seed and Seed funds. The investment was led by Northzone, while ElevenLabs, Lakestar, Seedcamp, and existing investors also participated.
Founded in 2024, Murphy seeks to transform debt servicing by leveraging autonomous AI agents to help debt collection agents from utility companies, telcos, banks, BNPL companies, microlenders, healthcare firms, and more recover debt that would have otherwise been untouched or written off. The company uses voice agents and behavioral personalization techniques that work across channels, 24 hours per day and in more than 30 languages.
“We’re building AI-native infrastructure that replaces traditional call centers with a scalable, multilingual solution,” said Murphy Co-founder and CEO Borja Sole. “It helps companies recover more, faster, and more cost-efficiently, while staying compliant and treating debtors with respect.”
Murphy is tackling an often overlooked industry, as there has long been a disconnect between consumers’ digital behavior and how collections are handled. Bringing AI into the equation may help organizations collect previously unrecoverable debt, especially in high-volume, low-value cases. Murphy differentiates its product by taking a unique approach to AI implementation. It doesn’t simply use chatbots and scripted voice technologies, but rather employs agentic AI that is capable of multilingual, empathetic, and behavioral interactions that bring a human-like nuance to conversations that can scale without adding labor costs.
Since launching less than a year ago, Murphy is already managing hundreds of millions of dollars in debt. The company has acquired clients across Europe and plans to use today’s funding to accelerate its expansion across Europe and the US, scale its product, and expand its team.
“Debt servicing is a $300+ billion global industry that is ripe for disruption. After reviewing countless verticals, this stood out as a space where AI can make a major impact,” said Northzone Partner Jeppe Zink. “Given their experience and relentless development speed, Borja and his team are uniquely positioned to transform this space.”
Murphy is part of a larger wave of AI-powered services in the financial services space. Investors are pouring money into these companies in anticipation that AI-native vertical SaaS companies like Murphy will replace legacy systems in high-friction industries such as collections, compliance, and insurance.
Photo by Aleksandar Pasaric
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