Power remained out for roughly 4,700 homes and businesses in San Francisco on Monday morning following a massive outage that began over the weekend.
PG&E said the outage was caused by a fire at a Mission Street substation and they were trying to figure out the root cause.
“I certainly appreciate the emotion and the lived experience,” Sing said, promising to “do right” by businesses that lost money and customers just days before Christmas. “We’re going to do right by our customers and leave no customers behind.”
The outages affected about one-third of the city on Saturday — at its peak about 125,000 customers — disrupting transit and traffic across San Francisco, with some BART trains unable to run through city stations, Waymo suspending its services and traffic backing up as streetlights went dark.
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