rewrite this title OpenAI Reveals ChatGPT User Habits with Clear Data for the First Time

OpenAI has published one of the most comprehensive studies to date on ChatGPT user habits. The report, prepared in collaboration with economist David Denning from Harvard University and shared by the National Bureau of Economic Research, is based directly on OpenAI’s internal data. This means that statistics, which were previously based on estimates, have now been presented with reliable data for the first time.

ChatGPT Continues to Grow Rapidly

The platform, which reached 100 million weekly active users in early 2024, soon surpassed the 400 million mark and reached 700 million users by 2025. Although these figures might be slightly inflated by some users creating multiple accounts or logging in from different devices, the scale of this growth is too significant to ignore. The report also highlights that only a small fraction of these users subscribe to paid plans.

This increase in user numbers is also reflected in the message volume. The daily message count, which was 451 million in June 2024, soared to 2.6 billion in June 2025. For comparison, according to data released by Google in March, the average daily number of searches is 14 billion.

New Users Are More Active

The report reveals that growth is significantly driven by new users. Long-time ChatGPT users experienced two major jumps in their daily message counts: the release of the o1-preview and o1-mini models between September and December 2024, followed by the launch of the o3 and o4-mini models in April 2025. However, after these spikes, their usage habits stabilized.

Particularly after the second quarter of 2025, the daily message counts of long-term users remained almost constant for three months. The recent growth has been driven entirely by the impact of new users.

Young People Lead, Women Form the Majority

According to the research, the profile of ChatGPT users is also noteworthy. 46% of users are in the 18–25 age range. Considering that individuals under 18 are not included in official data, the adoption rate among young people is likely even higher.

In terms of gender distribution, there has been a major shift over the past three years. While men accounted for approximately 80% of users at the end of 2022, the picture has reversed by the end of 2025. Today, 52.4% of ChatGPT users are women.

Used More for Personal Purposes Than for Work

One of the report’s most striking findings is that ChatGPT is predominantly used for non-work-related purposes. While 53% of messages were for personal use in June 2024, this figure rose to 72.2% by June 2025. It is interesting that artificial intelligence, seen as a significant productivity tool in the business world, finds more practical application in individual use.

This might be partly due to the exclusion of users on Business, Enterprise, and Education plans from the study. However, it is difficult to say how much of a difference their inclusion would have made, as some of these plans are paid and have a much smaller user base.

Writing Assistance is the Most Popular Area

According to the study, one of the most common uses is getting support with writing. Of the 1.1 million conversations analyzed between May 2024 and June 2025, 28% were related to writing assistance. For business-related uses, this rate increases to 42%, and among managers and business professionals, it reaches 52%.

However, it is important to note here that users utilize ChatGPT not only to generate text from scratch but also to edit their existing texts or receive critiques. While 10.6% of all conversations involve editing/feedback, only 8% are for generating personal writing or communication. Additionally, translation requests account for a 4.5% share, while fiction writing is used by only 1.4%.

Information Seeking Rate is Rising Rapidly

Another prominent use case for ChatGPT is information seeking and querying. While this category accounted for 14% of total conversations in June 2024, the rate climbed to 24.4% in June 2025, surpassing writing-focused use.

It is natural for the term hallucination to come to mind when artificial intelligence and information are mentioned in the same context. OpenAI notes that this problem has not yet been solved. Although ChatGPT has begun to cite reliable sources more frequently, the risk of generating incorrect or fabricated information persists.

ChatGPT is Also a Consultant

Another striking finding is that employees use ChatGPT not just for writing tasks but also as a consultant in their decision-making processes. 14.9% of work-focused conversations were categorized under “decision-making and problem-solving.” This became the most common use case in the business world outside of writing.

OpenAI points out that this trend is common across various professions, emphasizing that ChatGPT is positioned not just as a tool that performs tasks, but as a type of research assistant or brainstorming partner.

Other notable use cases in the report have relatively lower rates:

Multimedia (image generation/search): 6%Computer programming: 4.2%Creative idea generation: 3.9%Mathematical calculation: 3%Personal relationships and introspection: 1.9%Games and role-playing: 0.4%

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