OpenTable has long been the largest restaurant reservation platform– but its success has been challenged by competitor Resy and new entrants like DoorDash, which acquired hospitality platform SevenRooms in 2025. The restaurant industry has become a focal point for credit card companies. Resy’s total number of bookable venues has seen more than a fivefold increase since its acquisition by American Express in 2019, and Chase has partnered with both OpenTable and DoorDash to leverage dining as a perk. Watch the video to learn more about how these platforms are fighting to win over restaurants.
Chapters:
0:00 Introduction
2:00 A crowded industry
6:50 Credit cards and exclusivity
11:05 Data is king
Produced and Shot by: Ryan Baker
Edited by: Darren Geeter
Camera by: Natalie Rice
Animation by: Jason Reginato, Emily Park, Andrea Schmitz
Senior Managing Producer: Tala Hadavi
Additional Footage: Getty Images
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How The Reservation Wars Are Heating Up
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