rewrite this title Security Bank Collaborates with Entrust to Enhance eKYC and Digital Onboarding – Finovate

Philippines-based Security Bank has announced a new collaboration with Entrust.

The partnership will help the financial institution enhance its electronic Know Your Customer (eKYC) and digital onboarding processes.

Headquartered in Minneapolis, Minnesota, Entrust is a veteran of Finovate’s developer conferences in 2015 and 2016.

Identity-as-a-Service (IDaaS) innovator Entrust has entered into a new collaboration with leading Philippines-based financial institution Security Bank. Security Bank has turned to Entrust to help it improve its electronic Know Your Customer (eKYC) process as part of the institution’s digital transformation goals.

“Security Bank is transforming digital banking in the Philippines, and we’re proud to support their vision with advanced identity verification that makes onboarding both more secure and convenient,” said Entrust Regional VP of Sales, APAC, Harvinder Singh. “Our solution helps Security Bank deliver the experience their customers expect, while maintaining the highest standards of security and fraud prevention.”

Established in 1951, Security Bank has deployed Entrust’s Onfido Studio platform. The technology combines robust security features with advanced fraud detection capabilities including as deepfake detection. The institution will also be able to leverage the platform’s flexibility to build customized onboarding workflows while staying compliant with local regulations. The bank has already pointed to measurable results, including an increase in the number of customer onboarding completions, as well as reduced onboarding times.

The bank’s partnership with Entrust comes as the digital banking market in the Philippines is expected to experience significant expansion. Research from Statista points to a projected compound annual growth rate of 31% through 2029. At this pace, the digital banking market is expected to reach a market volume of $2.16 billion. To this end, Security Bank is bringing innovation and modernization to both its eKYC process and its overall digital onboarding journey.

“By leveraging Entrust’s advanced identity verification technology, we’re not only enhancing the security and accessibility of our banking services but also ensuring that every customer interaction—digital or in-person—is convenient and reliable,” Security Bank SVP and Division Head Juan Mestas explained. “Looking ahead, we plan to expand these capabilities across other services to give customers the best experience possible.”

Entrust is a veteran of Finovate’s developer conferences, having participated in both FinDEVr Silicon Valley 2015 and FinDEVr Silicon Valley 2016. In the years since, the company has grown into an identity and access management platform provider that has issued more than 20 billion payment cards since inception, and protects more than 100 million workforce and consumer identities. The firm was named a Challenger in the 2024 Gartner Magic Quadrant for Access Management and a Leader for Identity Verification.

Entrust came out of the gates strongly in 2025. In January, the company launched its Artista RS4 Instant Issuance System to enhance card issuance and security. Also in January, the company streamlined its Public Key Infrastructure (PKI) with the launch of PKI Hub, which provides visibility, management, and automation for cryptographic assets. Entrust also unveiled its AI-powered facial biometric authentication capability for its Identity-as-a-Service (IDaaS) platform in the first month of the year.

Photo by Christian Paul Del Rosario

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