rewrite this title JP Morgan Payments Taps Mirakl to Enable Agentic Commerce – Finovate

JP Morgan Payments and Mirakl are partnering up to offer agentic commerce to JP Morgan Payments’ merchant customers.

The companies are integrating Mirakl’s Nexus platform with JP Morgan Payments’ infrastructure to enable secure transactions when AI agents shop on behalf of consumers.

Mirakl will manage product discovery, order lifecycle, and marketplace orchestration, while JP Morgan Payments provides payment processing, tokenization, and fraud protection for autonomous purchases.

JP Morgan Payments is teaming up with intelligent commerce operating system Mirakl to enable agentic commerce for merchants. The new infrastructure is designed to support autonomous transactions for consumers seeking to use AI agents to execute purchases on their behalf.

Specifically, JP Morgan Payments will integrate Mirakl Nexus into its payments infrastructure to power secure transactions when AI agents shop on consumers’ behalf. Mirakl’s AI commerce engine Nexus connects shoppers and merchants to agentic platforms, facilitates autonomous discovery, and enables transactions and post-sales management.

“Agentic commerce requires both intelligent commerce infrastructure and trusted payment infrastructure working in concert,” said Mirakl Co-founder and Co-CEO Adrien Nussenbaum. “Mirakl Nexus is key to unlocking agentic commerce—optimizing product catalogs for AI discovery and enabling merchants to sell directly through LLM channels like Gemini, Copilot, and Perplexity, and JP Morgan Payments brings the payment and risk management capabilities that enable AI agents to support user-verified purchases securely and at enterprise scale.”

Mirakl and JP Morgan Payments are partnering to support agentic commerce by enabling AI agents to autonomously discover, evaluate, and purchase products. Mirakl’s Nexus platform will manage commerce orchestration and the full order lifecycle, while JP Morgan Payments will provide secure payment processing, fraud protection, and global payment infrastructure. Together, the companies aim to deliver a unified solution that allows merchants to integrate agentic commerce capabilities at scale, combining eCommerce management with reliable payment and risk systems across markets and channels.

Mirakl was founded in 2012 and helps brands such as Macy’s, Decathlon, Carrefour, Asos, and Airbus Helicopters compete in the platform economy. Mirakl’s operating system enables 450+ marketplaces and a network of over 100,000 third-party marketplace sellers to launch, scale, and operate marketplaces. The company also offers AI-powered multichannel selling tools, as well as retail media products.

JP Morgan Payments anticipates that combining these capabilities with its own infrastructure will make agentic commerce more approachable for merchants. This infrastructure includes secure payment processing, tokenization for AI agent transactions, and fraud protection to ensure consumer safety, merchant control, and brand integrity.

Merchants using JP Morgan Payments will be able to create differentiated shopping experiences. By serving AI agents and Model Context Protocol Apps, offering richer product information, more sophisticated recommendation capabilities, and seamless autonomous purchasing flows, retailers will stand out to both AI agents and their end customers.

“We are entering an era where AI agents won’t just assist with shopping, they will transact,” said JP Morgan Payments Global Head of Merchant Services Mike Lozanoff. “As agents move from browsing to buying, the differentiator won’t be ‘AI’—it will be governance: identity, consent, limits, and interoperability at global scale. Our job is to make that autonomy safe and auditable, with verified agent identity, user-controlled permissions, and bank-grade risk management built into every payment. We are working in earnest to guide our merchants as they engage with agentic commerce, help agents create a scalable experience, and work with the industry to define standards.”

Agentic commerce is on the rise and there is no doubt that it will reshape how consumers shop online. As AI agents begin to handle product discovery, research, and purchasing on behalf of consumers, merchants will need new systems designed for both consumers as well as agent-driven interactions. With Mirakl’s commerce orchestration tools, JP Morgan Payments will help provide the infrastructure for this new frontier of commerce. The company is currently working with select retailers and merchants in a closed beta program, and plans to offer broader availability later this year.

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